Important: – you can OPT OUT of receiving marketing communications at any time, by emailing firstname.lastname@example.org or calling 0113 279 5854. You may also request for your personal details to be deleted from our data base and we are to inform you when and how we carried out this procedure.
Brochure Downloads: – We collect your email address to enable us to contact you after you have submitted your request to ensure that you have all the information you need and to ascertain if we can be of further assistance.
Brochure, Sample & Quote Requests: – We collect your address, email and contact number to enable us to send your requirements and also to contact you if clarification of your request is needed.
A representative of our company will also follow up your enquiry out of courtesy to ensure you have all the information necessary.
Marketing Activities: -We will use your details to contact you periodically with information on products, prices and company updates which we feel are relevant to the interest shown on your enquiry.
Cookies: – Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org.
You can set your browser not accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Bought Data:- All bought data bases used for marketing purposes will be handled under GDPR guidelines and our written procedures and will only ever be purchased from certified suppliers who have informed data subjects how their data will be used.
Remember you can OPT OUT of receiving marketing communications at any time, by emailing email@example.com or calling 0113 279 5854.
Integrity: – We WILL NOT sell, distribute or lease your personal information to third parties (unless we are required to do so by law.)
How We Process Your Details: – We will hold your details on our data base for no more than 2 years, if you are not actively purchasing or enquiring from us.
We will periodically send you direct marketing updates on products and prices based on our legitimate business interests that we believe will be of interest to you.
Telephone Payments by Credit/Debit Cards: –Your payment by credit/debit card where you give card details over the phone will be processed via our online payment app. By using this method your card details are not written down but entered straight into the computer programme. At no point are your card details stored either digitally or written down and filed away.
Our Accounting Process: –
On placement of an order your company contact details (these will only include your name if you are purchasing as a sole trader or private individual,) will be transferred to our internal SAGE accounting system. Your contact details will remain on our customer relations/marketing database in accordance with our policy unless you have requested otherwise.
A named appropriate individual maybe placed in the notes section for the purpose of credit control.
SAGE is a non – marketing database and is used purely for the process of orders and financial transactions.
To satisfy financial law requirements details for each order placed will be held on SAGE for 6 years.
A “tidy up” of the SAGE accounting system is carried out on an annual basis where details of those companies who have not purchased from Harrison Thompson for over 6 years will be removed.
Stored Customer Records (Paper & Digital): –
We make every effort to ensure your data is stored securely (i.e. locked storage facilities and password access to databases.) and we will inform you immediately if a data security breach were to occur.
In accordance with our procedures, at the appointed time, hardcopy documentation will be removed from our storage by a certified confidential waste collector and shredded.
A copy of this process can be requested at any time.
CCTV: – Is used at the site of Harrison Thompson & Co. Ltd. Head office and manufacturing facilities in Leeds.
It is used as security for the possessions and buildings of the business and for the purpose of identifying individuals engaged in criminal activity.
CCTV recordings and logs are stored securely and encrypted wherever possible.
An individual has a right to request a copy of CCTV footage, in which they are in focus and/or clearly identifiable, free of charge.
If the request is valid and permissible Harrison Thompson will honour the individuals request within 30 days of the validation.
Footage is retained for 3 months.
Your Rights: – You may request details of the personal information which we hold about you free of charge by writing to us at Harrison Thompson & Co. Ltd., Yeoman House, Whitehall Estate, Whitehall Road, Leeds, LS12 5JB.
If you believe that any information we are holding on you is incorrect or incomplete again you can write to us or email firstname.lastname@example.org and we will promptly correct the details we hold.
Keep Informed: – Harrison Thompson is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Please be aware that Harrison Thompson may change this policy from time to time and this will result in being updated accordingly. Please check our website regularly to ensure you are still happy with the policy and understand any changes.